Fort Wayne police released surveillance video showing a confrontation at a Tim Hortons in Indiana that ended with the death of 75-year-old Anita Ann Grayson. Authorities said Grayson went into the restaurant to complain about a problem with her drive-thru order, argued with a teenage employee and was later told to leave by a 20-year-old shift lead before the encounter turned physical inside the business.

The video release puts a public face on a case that had already drawn scrutiny because it happened in a busy commercial setting and ended with a customer dead after an argument over an order. Police said the confrontation escalated inside the restaurant, then Grayson sat at a table, talked on the phone and later lay down on the floor before a responding officer found her unresponsive.

Emergency crews performed life-saving measures at the scene and took Grayson to a hospital, where she was pronounced dead. Police have not said what led to the confrontation becoming a fight, and the surveillance video released so far does not answer whether the death was caused by the struggle, a medical episode or something else.

The Allen County Coroner’s Office has not yet determined Grayson’s official cause and manner of death, and authorities have not announced whether any charges will be filed. That leaves the investigation at its most important stage: sorting out what happened inside the restaurant, whether anyone broke the law, and how much the final medical findings will change the case.

For now, police say the investigation remains ongoing. The release of the video suggests investigators want the public to see the sequence for itself, but the final answer on how Anita Grayson died still rests with the coroner and whatever evidence follows from the scene.