Bear Creek homeowners say constant power outages and surges have disrupted daily life for years, and CenterPoint Energy says it will send a crew to the subdivision Wednesday to look for the root cause. Danielle Marcelle, who has lived in Bear Creek since 2013, said she has kept a log of the problems for more than a year and has seen the issue during clear weather as well as during storms.
Marcelle said her records show a power issue on April 21st, 2025, and another on June 21st of 2025, when she logged surges and flickering lights. The outages, she said, can last a couple of seconds or turn into a full outage, and the most significant one she remembers lasted a few hours. “It could be very sunny with no rain, no wind, and we’ll have issues,” she said.
The frustration is not isolated to one household. Chase Kirk said his family has dealt with outages once or twice in the last week or so, and that the problem has become expensive enough that they spent about $2,000 last year on a generator inlet system. He said the surges damaged electronics in his home, while neighbors have reported losing appliances. “Power goes out once in a blue moon everywhere,” Kirk said. “But once in a blue moon gets taken advantage of when it’s multiple times a week throughout the summer, or it lasts for hours.”
Kirk said the pattern has warped what should be ordinary expectations about bad weather and reliability. “Living in Georgia as a kid, I could see a tornado from our living room and we still had power,” he said. “But over here, somebody washes their car, sneezes in the wrong direction, we lose power for four hours.”
CenterPoint Energy said its team would be in the area tomorrow to investigate and address any issues safely and as quickly as possible. The company also encouraged customers experiencing service issues to report them through its Outage Tracker. The move points to a basic truth Bear Creek residents have been pressing for years: this is no longer a one-off inconvenience, but a recurring centerpoint outage problem that has already cost them time, money and household equipment.
“We understand how frustrating it can be for customers to experience flickering lights or brief interruptions and our team will be in the area tomorrow to investigate and address any issues safely and as quickly as possible,” CenterPoint Energy said. “We encourage our customers who may be experiencing service issues to report them using our Outage Tracker, so we can address them immediately.”
