A year after Air India Flight 171 crashed, families of the dead say they are still waiting for answers. The Boeing 787 disaster killed 260 people, and relatives say their questions to the airline have gone unanswered.
The timing makes the silence harder to accept. One year on, the crash is no longer just a loss to remember but an unresolved event for the people left behind, with grieving families still trying to learn what happened and why.
Relatives say they have been met with “not even an auto-reply” after emailing Air India about the tragedy. That detail has become its own measure of the frustration: not a full explanation, not a formal update, not even the kind of automated acknowledgment that usually signals a message was received.
The families remain stuck in turmoil because the crash has not settled into memory or closure. For them, Flight 171 is still active life — a year of waiting, asking and hearing nothing back from the airline they turned to for answers.
The unanswered questions now hang over the anniversary itself. Unless Air India responds, the one-year mark will not read as a passage of time so much as proof that the most basic explanation is still missing.
