Letterboxd users could have trouble getting into the app on Sunday afternoon as reports of an outage climbed after the service appeared to go down just after noon EST. By 4:45 p.m., Down Detector showed about 500 reports tied to the problem.

Nearly 80 percent of the complaints were from people unable to get on the app, while another 10 percent said they could not connect to the server. The issue landed during a stretch when many users would normally be checking in on movies, rating films and talking through what they had watched, but there was no timetable for when the problems would be fixed.

Letterboxd is a social media network for movie lovers that lets users rate and discuss films, which made the outage especially noticeable for people trying to use the app on a day when activity was already picking up. The reports pointed to a service problem rather than isolated login trouble, with most users saying they could not open the app at all.

The gap between the complaints and any fix leaves one clear question for users: how long the service stays unstable while the reports continue to stack up. For now, the only public marker is the rising count on Down Detector and the absence of a timetable for resolution.